Thank you for shopping at 1up Racing!
Our goal is to offer you the best shipping options, no matter where you live.
The time frame for order delivery is divided into two parts:
- Processing time: Once we receive and verify your order it will be prepared to ship in 1-2 business days. In some cases a popular item might be out of stock and we will notify you of any delays in processing the order.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. Canadian orders usually take between 7 and 14 days to arrive at their destination but can take longer from time to time. International delivery usually takes between 15–20 business days.
Returning a product to us: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card.
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
If you have any questions on how to return your item to us, contact us.